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Return & Exchange Policy

RETURNS

If you are not 100% satisfied with your purchase you can return the items and get a full refund. You can return an item for up to 7 days from the date your package was delivered. Please email us to initiate the return.Any product you return MUST BE in the same condition you receive it! WASHED and USED items are NOT eligible for return! Customers are responsible for the cost of shipping.

Please feel free to contact us with any questions or concerns; info@luckypandakids.com

 

EXCHANGES

If you wish to exchange your item to another size/color, you must return your unwanted item back to us. After we receive, inspect and approve your item, we will issue a store credit via E-Gift card. You may then place an order for the desired size/color using your store credit.

WASHED and USED items are NOT eligible for return! Customers are responsible for the cost of shipping.

Availability of the replacement item is not guaranteed.

Please feel free to contact us with any questions or concerns; info@luckypandakids.com

 

 

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