FAQS

How long does it take to ship my order?

Same or Next day Shipping. Standard Shipping takes 3-5 Business Days to deliver within the U.S.A.

Do you have Local (Curbside) Pick-up Available?

Yes. If you are near San Diego, California, you can choose Local Pick-up Option at checkout. Most orders will be ready for Pick-Up within two hours. Please provide your mobile number so that we can contact you via text messages. 

How do I make changes to my order?
Please email us as soon as possible at info@luckypandakids.com
If your order has already been shipped, you may return the items you do not wish to keep. Please see our Return Policy for details.

Some of my items are missing!
Some items may be shipped separately.

How can I track my order?
You will receive an email notification with your tracking information once your order ships.

Do you ship to Canada?

Yes. Please see Shipping for rates and details.

One of the items I received does not have washing instructions! How do I clean this item? 
In the rare case you receive an item that does not have washing instructions please contact us so we may assist you.

Ribbed products shrink after washing but will stretch back!


 
 
 
 

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